Beautiful mountain location with stunning views and friendly wildlife. Staff are attentive and knowledgeable, offering tours and suggestions that make the experience unforgettable. The rooms are unique and decorated with interesting antiques.

Not a budget hotel, so be prepared to spend more money. The location is a bit remote and transportation to nearby attractions can add up.

Amazing location, slice of paradise, close to the city, fantastic views, accommodating staff, delicious food.

All was good.

Our stay was exceptional with attentive staff, beautiful decor, and delicious food. We enjoyed breakfast in our room and the hotel's location close to the city center was convenient for sightseeing. Additionally, the hotel arranged for a taxi at a reasonable rate, making our trip stress-free.

Nothing to be said.

We had an amazing experience at this luxurious hotel. The setting of this venue is absolutely stunning, nestled in a picturesque valley with breathtaking views of the surrounding volcanic mountains. Despite being just minutes away from the bustling center, this hotel provides a peaceful and serene environment. The staff were incredibly attentive and made us feel like we were in our own slice of paradise. They went above and beyond to ensure our comfort and happiness, providing excellent room service, housekeeping, and even laundry services. The hotel also offers a paid airport shuttle, making our travel to and from the hotel hassle-free. We were welcomed with a refreshing drink upon arrival, adding a special touch to our stay.

This hotel is a perfect choice for families looking for a luxurious and comfortable stay.

This hidden gem is an ideal base for visiting the nearby city center. the uniquely designed rooms feature charming Ecuadorian artifacts and wood, burning fireplaces for ultra, coziness. the breakfast menu offers a delightful selection of fresh fruit juices and warm pancakes. the friendly staff is always on hand, and the atmospheric bar is a perfect spot for post, dinner drinks. Don't forget to check out the llamas in the garden.

The hotel could benefit from additional staffing to ensure prompt service.

Great Food and Service: the hotel's food and service were the best things about it. the staff was very friendly and accommodating. the food was good and the restaurant menu was easy to read and understand. Beautiful Location: the hotel's scenic location was beautiful and breathtaking. It was located near the mountains, providing a great environment for a relaxing vacation.

Lack of Activities: There weren't many activities to do at the hotel during the xmas season. This made the stay boring and uneventful.